Class Activity Book-AHCWRK318 Comply with industry quality assurance requirements TAE Core units TLID0020 Shift materials

Core units TLID0020 Shift materials safely using manual handling methods TLIF0009 Ensure the safety of transport activities (Chain of Responsibility) Elective units BSBFIN302 Maintain financial records BSBINS302 Organise workplace information BSBINS308 Control records BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBPUR301 Purchase goods and services RIIHAN301E Operate elevating work platform TLIA0004 Complete receival and despatch documentation TLIA0008 Coordinate stocktakes TLIG0002 Lead a work team TLIE2007 Use communications systems If you require RPL Kits with comprehensive benchmarking

Core units CHCCCS006 Facilitate individual service planning and delivery CHCCOM002 Use communication to build relationships CHCDIV001 Work with diverse people CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety CHCLEG001 Work legally and ethically CHCMHS007 Work effectively in trauma informed care CHCPRT025 Identify and report children and young people at risk CHCPRT027 Work collaboratively to maintain an environment safe for children and young people CHCPRT029 Work within a practice framework CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs HLTWHS001 Participate in workplace health and safety Elective units CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCEDU009 Provide parenting

Core units BSBPMG632 Manage program risk BSBTWK502 Manage team effectiveness BSBWHS616 Apply safe design principles to control WHS risks RIICWD601E Manage civil works design processes RIIQUA601E Establish and maintain a quality system Elective units BSBESB406 Establish operational strategies and procedures for new business ventures BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement RIICWD509E Prepare detailed design of urban roads RIICWD535E Prepare detailed design of civil timber structures RIICWD533E Prepare detailed design of civil concrete structures RIICWD534E Prepare detailed design of civil steel structures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Aligned with the Standards for RTOs 2025

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Class Activity Book-AHCWRK318 Comply with industry quality assurance requirements TAE Core units TLID0020 Shift materialsOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the