Self-Study Guide-BSBLDR402 Lead effective workplace relationships SIT Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units VU22358 Develop learning goals VU23534 Participate in simple conversations and transactions for employment VU23535 Read and write simple texts for employment VU23536 Observe and report on workplace activities VU23537 Prepare to work effectively in an Australian workplace General Electives (3) VU23255 Develop written job application skills VU23256 Develop interview skills BSBWHS211 Contribute to the health and safety of self and others * We can develop additional elective units that are not listed on request (Please contact us for further information)

trim and accessories and recommend repair procedures AURVTN005 Remove and replace adhesive attached components on vehicles AURVTN017 Repair vehicle thermoplastic body panels and components AURVTN132 Inspect vehicle damage and determine repair procedures AURVTN135 Apply original equipment manufacturer repair procedures during vehicle repairs If you require RPL Kits with comprehensive benchmarking

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB303 Organise finances for new business ventures BSBESB304 Determine resource requirements for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SHBBMUP002 Design and apply make-up SHBBMUP003 Design and apply make-up for photography SHBBMUP004 Design and apply remedial camouflage make-up SHBBMUP005 Apply airbrushed make-up SHBBMUP006 Design and apply creative make-up SHBBRES001 Research and apply beauty industry information SHBXCCS002 Provide salon services to clients SHBXIND001 Comply with organisational requirements within a personal services environment SHBXWHS001 Apply safe hygiene

Self-Study Guide-BSBLDR402 Lead effective workplace relationships SIT Units of competency SITXCCS007 EnhanceOur self study guide supports your learners in understanding the underpinning knowledge of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. Please note: This is not a learner guide. The self study guide contains references and links for students to read additional information related to their units of competency or course and as additional support to the