Class Activity Book-AMPR105 Provide service to customers CHC Units of competency FBPWIN2003 Conduct

Units of competency FBPWIN2003 Conduct sensory evaluation of wine SITXCCS003 Interact with customers FBPCDS2001 Conduct a standard product tasting FBPCDS2003 Sell cellar door products and services SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBWHS201 Contribute to health and safety of self and others BSBSUS201 Participate in environmentally sustainable work practices ICTICT201 Use computer operating systems and hardware ICTICT202 Work and communicate effectively in an ICT environment ICTICT203 Operate application software packages ICTICT204 Operate a digital media technology package ICTWEB201 Use social media tools for collaboration and engagement Elective units ICTICT205 Design basic organisational documents using computing packages ICTICT206 Install software applications ICTICT207 Integrate commercial computing packages ICTICT210 Operate database applications ICTSAS209 Connect and use a home based local wireless network CUADIG201 Maintain interactive content BSBITU211 Produce digital text documents If you require RPL Kits with comprehensive benchmarking

set up and program portable traffic control devices RIICOM201E Communicate in the workplace If you require RPL Kits with comprehensive benchmarking

Units of competency CHCAOD008 Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCAOD007 Develop strategies for alcohol and other drugs relapse prevention and management CHCCCS004 Assess co-existing needs If you require RPL Kits with comprehensive benchmarking

Core units FSKLRG008 Use simple strategies for work-related learning Elective units FSKNUM003 Use whole numbers and halves for work FSKNUM004 Use basic and familiar metric measurements for work FSKNUM005 Use familiar 2D shapes for work FSKDIG001 Use digital technology for short and basic workplace tasks FSKDIG002 Use digital technology for routine and simple workplace tasks FSKDIG003 Use digital technology for non-routine workplace tasks FSKLRG002 Identify strategies to respond to short and simple workplace problems FSKLRG003 Use short and simple strategies for career planning FSKLRG004 Use short and simple strategies for work-related learning FSKLRG006 Participate in work placement If you require RPL Kits with comprehensive benchmarking

Class Activity Book-AMPR105 Provide service to customers CHC Units of competency FBPWIN2003 ConductOur unit class activities books support your learners to understand the underpinning knowledge of the training package. This document assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification. The class activities book also collects detailed information that can be used to improve instruction and student learning while it's happening. This is a one off license fee and there are no limits on the