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Hammerheads
This edition also incorporates recent court decisions
This timely book is aimed at decision makers in schools and gives sound
take a step back--and an objective look--so that you and your teachers can decide which practices to keep
including links to instructional videos and free apps for patient and practitioner education
Managing Hospitality Organizations 3/e General & world history HammerheadsIntroduction to Hospitality Management: Creating Excellent Guest Experiences, Third Edition by Robert C. Ford and Michael C. Sturman takes readers on a journey through the evolving service industry. Each chapter focuses on a core principle of hospitality management and is packed with practical advice, examples, and cases from some of the best companies in the service sector.
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