Organizational Crisis Communication Berit Follestad Robert McNamara

Robert McNamara

food - and some very good jokes

"Breastfeeding is better for that child's health

Everett is also one of music's most fascinating characters and "Blinking Lights" covers his unusual childhood

and will be essential reading for probation officers

Organizational Crisis Communication Berit Follestad Robert McNamaraWhen a crisis breaks out, it's not always just the organization that reacts the news media, customers, employees, trade associations, politicians, activist groups, and PR experts may also respond. This book offers a new and original perspective on crisis communication based on the theory of the Rhetorical Arena and the so called multivocal approach. According to this approach, we gain a more dynamic and complex understanding of organizational crises